Effective Date: 09/04/2025
At GovLinked Pty Ltd (“GovLinked”), we respect your right to privacy and are committed to protecting the personal information you share with us. This Privacy Policy outlines how we collect, use, store, and disclose your information through our website, www.govlinked.com.au (“Website”).
By accessing or using our Website and services, you consent to the practices described in this Privacy Policy. This policy may be updated from time to time, and we encourage you to review it periodically.
GovLinked complies with the Privacy Act 1988 (Cth) and adheres to the Australian Privacy Principles (APPs) regarding the collection, use, and retention of personal data.
GovLinked does not knowingly collect personal information from individuals under the age of 13. If you are a parent or guardian and believe that we may have collected information from a child under 13, please contact us immediately.
We may collect personal information such as your name, email address, and phone number when you:
This information is used to respond to your requests, provide services, send updates, and improve our service offerings.
We may also collect third-party personal information you provide in connection with visa or migration applications (e.g. family members). This information is used solely for fulfilling your service requests and is not used for marketing or unrelated purposes.
We collect information such as your IP address, browser type, time of access, and pages visited on our Website. This helps us analyse trends, improve user experience, and administer the Website.
If you create an account with us or engage our services, we may store relevant documents (e.g. visa documents, forms, identification, case notes). These may be retained even after termination of services to comply with legal obligations, resolve disputes, or support migration processes.
We do not access or share your stored files without your consent unless required by law or outlined in this policy.
If you make payments through our Website, your payment information (e.g. credit card details) is collected via a secure third-party payment provider. GovLinked does not store or process payment details directly.
We use cookies and similar tracking technologies to enhance your experience when using www.govlinked.com.au. Cookies are small data files stored on your device that help us:
We may use trusted third-party tools and services such as Google Analytics, Meta Pixel (Facebook), or similar to track user behaviour. These services may set their own cookies according to their respective privacy policies.
We do not share personally identifiable information through these cookies, and you can opt out of many of these services via your browser or industry opt-out tools.
Most web browsers automatically accept cookies, but you can modify your browser settings to decline cookies or notify you when a cookie is being placed. However, disabling cookies may limit your ability to use certain features on the site.
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of such sites. We encourage you to review their privacy policies before submitting personal information.
GovLinked may share your personal information with:
We will not share or sell your personal information to unrelated third parties for marketing purposes. We ensure all partners handling data on our behalf adhere to strict privacy and security standards.
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Access to your personal data is restricted to authorised personnel only.
You have the right to:
To exercise any of these rights, contact us at info@govlinked.com.au.
We may access or disclose your personal information if we believe it is necessary to comply with legal obligations, enforce our Terms of Service, or investigate suspected fraud, security issues, or unlawful activity.
GovLinked reserves the right to update this Privacy Policy at any time. Significant changes will be communicated via email or a notice on our Website. Your continued use of the Website and Services after such changes constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, or complaints about this Privacy Policy or our handling of your personal information, please contact us at:
GovLinked Pty Ltd
Email: info@govlinked.com.au
Website: www.govlinked.com.au
We aim to respond to all enquiries within 30 days.
